Get in Touch With Us

Got a question about how we rank online slots and casinos, spotted something that needs updating, or just want to tell us what you think? This page covers the ways to reach the Online Casinos team and what you can expect once you do.

Ways to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it personally — we do not rely on automated replies to close out enquiries. Include a short note on what your message is about so it reaches the right person without delay.

We aim to respond within a couple of working days. Enquiries about time-sensitive matters, such as a factual error on a page covering a specific offer, are prioritised.

What We Can Help With

• Questions about our reviews — Want to know why a particular slots site is ranked where it is, or how a bonus works? Ask us directly.
• Corrections — Online casino offers, wagering terms and licensing details change often. If something looks out of date, tell us and we will look into it.
• Content suggestions — If there is a topic around real money online casinos or slots you would like us to cover in more depth, we are happy to hear it.
• Site issues — Broken links, display problems, or anything else that gets in the way of using the site.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message. We can point you towards state and national support resources, though we are not a crisis service and encourage anyone in immediate difficulty to contact a dedicated helpline first.

What We Cannot Do

We are an independent comparison and review resource, not a casino operator, payment processor, or regulator. That means we cannot process deposits or withdrawals, resolve account disputes with a specific casino, or issue refunds on your behalf. For those matters, contact the casino's own customer support team directly — each licensed operator is required to provide a support channel, and our reviews note this where relevant. If you are looking for casinos that accept players outside standard state-licensed markets, our page on non-GamStop casino options may be a better starting point than a direct enquiry to us.

A Note on Accuracy and Independence

Online Casinos is built on independent research into licensed online casinos, their bonus terms, banking methods and game libraries. We may earn a commission when readers follow links to certain operators, but this never determines how a site is rated or ranked. If you believe something we have published is inaccurate, incomplete, or misleading, we want to hear about it — reader feedback is one of the ways we keep our coverage honest and current.

Thanks for taking the time to visit this page. Whether it is a quick question or detailed feedback, we read every message and look forward to hearing from you.